Our guest on today’s show is Liam Martin, co-founder of TimeDoctor, staff.com, and organizer of Running Remote. Liam is a serial entrepreneur and avid proponent for remote working who has appeared in publications such as Forbes, Wired, The Wall Street Journal, and many more. He is here today to speak to us about the benefits of having a virtual assistant, as well as to lay out some of his strategies for finding, screening, and managing his staff. You’ll hear just how indispensable Liam’s virtual assistant is to him as he gives many great examples of how she saved him from hotel room and flight schedule disasters.
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A big part of our conversation today is spent discussing the myriad applications that Liam recommends to help him run his businesses and interface with staff. He talks about apps related to payment, time management, instruction, business organization, communication, and a whole lot more. He also gets deeper into where to find the best virtual assistants for the best prices and the value of radical candor for optimal productivity. Liam’s mindset of total success coupled with his high-level experience makes him an incredible resource for knowledge, as he no doubt proves in the interview. So be sure to join us for this one.
Key Points From This Episode:
- The perks of having virtual assistants, such as streamlined travel and added 30% productivity.
- What makes Liam’s relationship with his virtual assistant who he has had for ten years great.
- Where to find a virtual assistant in terms of websites and also geographical locations.
- Liam’s interview screening processes: Zoom calls and seeking people who take initiative.
- The contract that Liam has with his assistants in terms of independent decision making.
- Using incremental responsibility and 1Password to gain trust in new employees.
- Liam has employees in 32 countries but recommends the Philippines for customer service.
- The different prices for virtual assistants from the Philippines, Eastern Europe, and the US.
- How to use a virtual assistant at first by delegating them time-sucking and dreaded tasks.
- What to expect as far as the broadness of the skillset of an assistant.
- Why Transferwise and Payoneer are better than Paypal: cost, efficiency, and reach.
- Liam uses TimeDoctor to measure the overall productivity of a remote employee.
- The many different apps that Liam uses to optimize his business.
- Trello and Asana are Liam’s favorite time management apps.
- Liam recommends Google Docs, Jing and Tainual for instructing assistants.
- Tips for using a virtual system for the first time: scale what’s possible and persist.
- The value of non-hierarchical direct critique for egalitarian organizations.
- Mindset is the number one contributor to Liam’s success.
- Liam charitably advocates for remote work through his Running Remote conference.
[bctt tweet=”I can get 30% more things done per day just by adding a virtual assistant. — @vtamethodman” username=”whitney_sewell”]
Links Mentioned in Today’s Episode:
About Liam Martin
Liam is a serial entrepreneur who runs Time Doctor and Staff.com, one of the most popular time tracking and productivity software platforms in use by top brands today. He is also a co-organizer of the world’s largest remote work conference, Running Remote. Liam is an avid proponent of remote work and has been published in Forbes, Inc, Mashable, TechCrunch, Fast Company, Wired, The Wall Street Journal, The Next Web, The Huffington Post, Venturebeat and many other publications specifically targeting the expansion of remote work. The mission statement that feeds all the products and services that Liam is involved with stem from empowering workers to work wherever they want, whenever they want. Liam has an undergraduate and graduate degree in Sociology from McGill University. He lives in Canada but travels 3-6 months out of the year due to his ability to work wherever and whenever he likes. He chooses a new place to travel a few times a year but usually spends time in Austin, Las Vegas, and Ubud each year and loves to encourage others to work remotely on his travels.
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