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RES 275 | Successful Syndicator

 

Zach Haptonstall quit his job nine months before closing his first deal. He “burned the bridge” and was determined to make it happen. He shares an impressive story of why leaving a $200k salary position was the best decision. Zach explains how he began to get traction and develop a successful syndication business in a short period of time. Do you know what a “TIC” is? He elaborates on the Tenant in Common structure and how he used it to close his first deal. I was impressed at his determination and how he closed his first deal without looking like a newbie.

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$200k Salary To Successful Syndicator with Zach Haptonstall

Our guest is Zach Haptonstall. Thanks for being on the show, Zach.

Thanks for having me. I appreciate it. I’m very grateful for this opportunity.

I’m looking forward to getting into Zach’s story. Most of the readers are going to relate to him and you’re going to aspire to want to do what he’s done. He’s a multifamily sponsor and syndicator based in Phoenix, Arizona. He’s the Founder and President of ZH Multifamily. He’s also the Founder and host of Phoenix Multifamily Meetup, a successful Meetup with experienced multifamily speakers each month. He’s the Founder and teacher of 35 Below, a financial education class for young professionals through the Arizona Real Estate Investors Association. He closed his first multifamily deal in February of 2019, 36-unit for $3.4 million. He has $31 million of multifamily assets under contract, three properties, 272 units in Phoenix and Scottsdale, Arizona. It’s a combination of syndication and tenant in common deals. Zach, that’s impressive what you’ve done. I’m looking forward to getting into your story. Give us a little more about your background and who you are, in case the audience hasn’t heard of you.

I was born and raised here in Phoenix. I lived here my entire life. I lived in Colorado for a bit. I had a football scholarship and I realized I wasn’t going to make it to the NFL so I came back. I wanted to be a sports reporter. I got a Bachelor’s degree in Journalism and Broadcasting from Arizona State University here. I was a live news anchor and sports reporter on Arizona PBS for about six months. I hosted a show on Fox Sports Network in Arizona. It was cool being on TV at first, but then you quickly realized you don’t make any money doing that. You work crazy hours. It’s very political. I was like, “I got this degree and I don’t want to do this.” I was very discouraged.

Prior to that, I was delivering medical equipment nights and weekends to pay for school. My boss was like, “You can make good money doing healthcare marketing.” I got in this fancy expensive degree with student debt. I said, “I’m not going to do journalism.” I’ve got a job as a hospice marketer. I don’t know if you’re familiar with hospice care but for the audience, it’s like the end of life care, mobile nursing and caregiving for people with terminal illnesses. My job was to wake up in the morning, drive all around Phoenix and walk-in cold to hospitals, doctors’ offices, assisted living and build relationships with physicians, social workers, nurses, etc. When they had a patient that needed hospice, they call me. I go meet with the family and patient and get them signed up on services.

It sounds weird but hospice is an extremely competitive and lucrative private business industry. There’s a lot of money on it. Phoenix is the number one market in the country because it’s sunny and a lot of them come here to retire. Long story short, I was very blessed to do very well with hospice marketing. I came from a lower-middle-class family. We never had money in our family or anything. I was quickly rising up in this company. I became the director of marketing and I became an owner in the company in over about a four-and-a-half-year span. I got my MBA. I paid off all my school cash. I bought a house. I was very blessed at a young age in my early twenties making $200,000-plus a year. I’m doing well but I was getting burnt out. I was working 60-plus hours a week. I was on call seven days a week doing something I wasn’t passionate about. I didn’t even care about the money anymore. I was getting taxed heavily on commissions.

In January 2018 I said, “I don’t want to do this anymore.” I don’t know what I want to do. I don’t have any time to even figure it out. I knew I wanted to create passive income somehow and gain control back of my time. I said, “I’m done.” I resigned and sold my equity in the company. I had no plan. I didn’t know anybody in real estate. I’d gotten my real estate license two years prior but I’ve never used it. It’s a backup plan type of deal. I wake up in the morning like, “What do I do now?” I had enough savings. I’m going to live off with my savings for the next twelve months. I’m going to figure out how to make passive income off of real estate somehow. I wasn’t even thinking multifamily necessarily. I was thinking about passive income.

I read Rich Dad Poor Dad. I shifted my mindset. I started consuming as much real estate content as I could. I was reading all the books and all the podcasts. Three months into it, March of 2018, I’m looking at mobile home parks. I cold-called over 90 mobile home park owners here in Phoenix. I was trying to buy and sell one. I found one that looks like a great deal but I was terrified. I had analysis paralysis. I waited four weeks until I finally called the broker. He said, “We got that under contract yesterday.” I got discouraged but I kept going. I learned about multifamily and syndication. Because a lot of my network is made up of physicians and healthcare business owners from my days in hospice, it seemed like a much more attractive asset class that they would get into as opposed to the mobile home parks. They all hate their lives too. They’re working crazy hours. They have families to think about. I’m fortunate, Grace, my fiancé, we don’t have kids but we plan to have several. I knew this was my shot. I was like, “Let’s dive straight into multifamily.” I decided I’m going to stay focused.

I started consuming all that. I started cold calling property managers, brokers, lenders and attorneys, everything and trying to build a team. I started learning the process that way. Six, seven months go by at this point and I’ve made no money. I’m burning through my savings. I’ve lost all the confidence I had before. I’ve had an identity crisis. I wake up every morning like, “How can I move forward? What do I do to be productive to move the needle?” I go to a conference in Dallas. I joined a mentorship program. It’s a very valuable network of people. I spent a ton of money. I’m like, “Now I have resources of people who I can partner with and raise capital from to do a deal.” That was July of 2018. Three more months passed by and I didn’t find a deal. I’m even more discouraged. I’m like, “I blew all this money.”

Fortunately, I met a guy in the group. He’s got high net worth, high liquidity, which I don’t. I needed that to sign on loan. We decided to partner up and he’s local here in Phoenix as well. We find a 36-unit deal in Phoenix that fortunately penciled and we were shocked. We put in an offer and then the offer gets accepted. I’m like, “What do we do now?” We were terrified because we don’t know what to do the next step. We get it under contract. We’re like, “We have this deal on a contract now. It’s $3.4 million deal here in Phoenix. We needed to raise about $1.4 million.” We were going to do small syndication. We’re 30 days into it. We’re past the inspection period. We’re talking about raising money.

I got a call from a lady, her name is Alisa. She lives in Seattle. We had several phone calls since then, but we had never met in person. She’s also part of this network. She’s like, “I heard you have this deal under contract.” I said, “How did you hear about that?” She’s like, “Through the grapevine.” I said, “Do you want to help us raise money?” She’s like, “I could.” She looked at the deal and she underwrote it. She thought it was a good deal. She’s like, “How about instead, I’m selling a twelve-unit deal in Seattle and it’s closing two weeks prior to your deal. Why don’t I 1031 Exchange my twelve-unit into your 36-unit and we can do a Tenant In Common, a TIC structure?” I said, “That sounds great, but what is a TIC structure?” We figured out what a TIC structure is and she brings up a big chunk of equity. Long story short, we closed on that deal earlier in February 2019. We are very blessed to have done that.

Fortunately, I was the point person for all the communication with the broker, the lender and the attorney. I learned a lot about that process. What everybody says about doing the first deal is true. It’s like you’re in the club. For me, it was like getting a monkey off my back. You spend a year of making no money and going to all these Meetups, listening to podcasts and reading the books. You feel like you’re a real estate investor, but until you have a deal, you’re not a real estate investor. Since then, we’ve been super fortunate. We started pounding the pavement and we found a portfolio that was on our market deal. That one was penciled as well. We got that under contract. It’s two properties, 76-unit, which we are doing traditional syndication, then a 59-unit in Scottsdale, which we’re doing another Tenant In Common, a TIC structure. We’re all done with our equity raising. We’re waiting to close on that one. We got 137-units, $17.5 million deal under contract here in Phoenix. We’re doing our webinar and we’ve been cranking. We’ve been very fortunate to catch that momentum and ride that wave since we bought that first deal.

RES 275 | Successful Syndicator
Successful Syndicator: What everybody says about doing the first deal is true. It’s like getting a monkey off your back.

 

There are many things I want to ask you about but I want to go back to you quitting your job. You didn’t have a mentor or a coach at that time. You left your $200,000 a year salary and said, “I’m going to quit. I’m going to make it happen.” Walk me through that a little bit. I know some readers are struggling with the same decision. How were you so confident that, “I’m going to make this happen and I’ve got a year to do it?”

The thing is I wasn’t that confident. Every day, there was a lot of indecision. I was learning as I went along. I had been unhappy for almost two years in that job. I had a very large six-figure salary and I was chasing commissions all the time but it was empty. It was very transactional. Once I started learning about passive income and how to offset taxes and things like that, I knew that this was my long-term play. It’s a mind shift because it’s nice getting those fat checks every two weeks and saving it and stacking it up. All of a sudden, I’m the opposite. It’s burning through and it’s a mind shift. You have to think, “This is for the long-term.” Every day I would wake up and I was trying to be somehow productive, whether it’s reading, listening to a podcast like yours, cold-calling people and meeting with them. That was how I progressed.

You mentioned staying focused on multifamily. I know you had mentioned mobile home parks. Why multifamily? Why did you say, “I’m going to focus on multifamily?”

I got to the point where I was reading about single-family homes and I was like, “I don’t want to do that.” I do like mobile home parks and I still want to get into that space, but once I learned about syndication, that’s when the lights went on. I never thought I could take down a big building and I was very intimidated by the multimillion-dollar size. The more I read and the more podcasts I listened to, it gives you confidence because you hear people talking about they can do it. They come from backgrounds where they had no idea about it.

For me, my background is in sales and marketing and I feel like I can build strong relationships. If I can find good assets and be a steward of other people’s money to help them and bring these deals together, that seemed very exciting. It got to the point when I was three or four months into it, I was like, “I have nothing to lose at this point. I’ve burned my ship,” as Napoleon Hill would say in Think and Grow Rich. I’m not going to turn back so I might as well go big and see what happens. This whole process was a mind shift. This was growth and we went through a lot of personal adversity. That’s how that process went.

You did burn the ship, that’s for sure and you dove in. You mentioned that the first deal didn’t come for nine months. I would imagine you were thinking, “Is this going to happen? What am I doing?” Tell me how did you start? What were some of the first signs or the first thing you did to start creating traction?

[bctt tweet=”Until you start taking action, talk to brokers, and meet with people, you’re not going to have the confidence in this industry.” username=””]

This goes for the audience out there who I’m sure can relate. You can read all the books and you can listen to all the podcasts, but until you start taking action in regards to talking to brokers and meeting with people, you’re not going to have the confidence to feel like you’re in this industry. The big turning point for me was calling brokers and meeting with them. It was terrifying. My background was in sales. I’m used to cold-calling people but I’m terrified and had anxiety doing that. I started calling these property management companies. I would wear my best suit, look professional and look good. I fake it so I make it. I asked them all these questions and acted like I’m legitimate. I tell my background and say I have a small group of physicians, which I had two who are interested in investing but make it sound like you have this big backing behind you. They take you seriously because people don’t want their time to be wasted. You have to get in somehow and show that confidence.

I would meet these property management companies and I would say, “Do you know any brokers or lenders who you can refer me to?” They will give me a list of brokers and lenders. I will call the broker and say, “I got your name and number from Tom the property manager.” I start meeting with those brokers and that gives you confidence. At least they then know your name and you’ve sat down and met with them and they start to take you a little bit seriously. You start getting some deals sent to you. They may be crappy deals. They may be on the market. At first, I was scared to even tour because I was like, “I’m not a serious investor. I don’t belong here. I don’t want to waste these guys’ time.” What I’ve learned over time is that you need to crank as many tours as you possibly can because these brokers want to tour you. As long as they don’t think you’re 100% wasting their time, if they think you have any drip of credibility, they want to show their sellers that they’re touring and marketing properties. For you as an investor, the benefit is you get out there on the property, you get to learn and you get to know the broker.

When we’re looking for a deal, we’re touring at least three to five properties a week. Some of these properties we know on the front end, we’ve underwritten them and they’re crappy properties. We don’t even want to buy them, but I will go in there. I’m taking pictures and taking notes. I’m talking about the deal with the broker so that they take you seriously. I always wear a tie, little things like that. For me, it’s all a perception thing with the broker. That’s what started getting me going and made me feel like, “I know how to talk to these guys. I’m not intimidated anymore.”

I love how you mentioned you’re touring three to five properties a week. You’re getting out there and making it happen. Developing the relationships with those brokers, it’s not going to happen by listening to the podcast. You’re going to be better educated when you get there but eventually, you’ve got to do it. You also mentioned always wearing a tie. That’s been a big part of myself as well. If I’m out doing stuff like that, I’m always wearing a tie. I’ve seen the complete opposite in the industry as well, just completely as relaxed as possible. While it doesn’t seem to be always tied to success, but some people choose one way or the other. You mentioned this TIC structure, Tenant In Common. Would you elaborate on that a little bit? There are probably readers who have not heard of that before. What is that?

Most people aren’t familiar with the TIC structure. The best way to explain a TIC structure is for example, you and I were going to partner on a deal. Let’s say you have $500,000 and I have $500,000 and we want to go buy a deal together. Instead of doing a traditional partnership, you and I could buy that deal as Tenants In Common, which is TIC. You would be a Tenant In Common, you’d be one TIC and I’d be a Tenant In Common, I’d be one TIC so we can buy that deal together. In a Tenant In Common, everybody is active legally and it’s unanimous voting. Even if you put in $900,000 and you owned 90% of the deal, and I put in $100,000, I own 10% of the deal, every decision we need to agree on unanimously. You need to trust your partners. It’s different than syndication. You need very trusted partners and have clearly defined roles. For asset protection purposes, you’d want to put your Tenant In Common into an LLC and I will put mine into an LLC. You will have a TIC LLC and I will have a TIC LLC.

The cool thing about this Tenant In Common is that you can 1031 Exchange into them and you can 1031 Exchange out of them. For example, in this deal that we have, I have three primary partners. One, her name is Alisa. She did a 1031 exchange of that twelve-unit into the deal and bought a bunch of equity. The rule of the 1031 exchange is you can’t change the partners in it. You cannot penetrate that LLC. She’s one Tenant In Common. I’m the manager of my Tenant In Common. I’m the second TIC LLC. There’s a third, Robert and he’s a TIC LLC. Altogether, we have $1.4 million of equity. The cool thing is you’re probably thinking, “Did those three people bought that much?” No. Each one of us is a manager of our LLC and you can have members inside of your LLC. I’ve got four members in my LLC. Robert has two members in his and then Alisa has one in her. We’re seven or eight total people. Legally, everybody is active. For the most part, these members don’t want to play a big role. If you’ve got close family or friends, you can put them in as members inside your Tenant In Common and you’re like a steward of their money.

RES 275 | Successful Syndicator
Successful Syndicator: You need to crank as many tours as you possibly can because brokers want to tour you as long as they don’t think you’re 100% wasting their time.

 

This is a ten-year fixed non-recourse Freddie Mac small balance loan. Freddie Mac requires you to have a max of five TIC LLCs and each one needs to be managed by one manager. The cool thing is inside of my LLC with my money and my three partners, the four of us have $440,000 of equity. The other two, whatever they add up to altogether, we have $1.4 million. When we exit this deal, it’s doing great. We’re very fortunate. We’re on phase to double our money and exit by the first quarter of 2020. Within twelve months, we should double our money. We can take our $1.4 million and if we turn it into $2.8 million by doubling it, we can all choose to 1031 Exchange together with the three LLCs into the next TIC deal.

We can take our $2.8 million and we can go by an $8 million to $10 million deal in a B-area because we’re in a C-area, the value-add area. Our goal is all passive income. We can 1031 Exchange, go by an $8 million to $10 million deal. What you’ve done now is you’ve 1031 Exchanged and you’ve deferred those capital gains and leverage them into a bigger deal, which will then create more passive income for everybody. That’s the cool thing. The second option is let’s say for whatever reason we say, “It’s been great. The two other TIC LLC partners, the three of us have been doing great, but I don’t want to partner with you guys.” When we sell, what we can also choose to do is the three separate TIC LLCs can all separately 1031 exchange into three separate deals.

In my LLC, I’ve got $440,000. If we turn that into $880,000, I can buy a $3 million to $4 million deal and we own it with our one LLC and cashflow it that way. It’s cool because it gives you a lot more flexibility. Since we’ve done it, we have all these people reaching out to us saying, “We’ve got $500,000 or we’ve got $1 million that we sold a single-family home or a California people a lot.” They want a 1031 exchange into these TIC deals. It’s cool because it gives you more flexibility as far as your exit and entry and things like that. It’s different than syndication but it is a cool strategy.

What’s the downside?

The downside is that you have a lot of liability. Everybody needs to be active. What we’re doing is we’re sending constant investor updates and we have some of our members in the LLCs who are not the managers are on our property management phone calls. You need to trust these people because if for some reason they get ticked off and they feel like you’re not informing them or keeping them up to date, this could be seen as a security. A security is when you take somebody’s money and they’re passive. That’s why with the syndication like you do, Whitney, you have to have a PPM signed, subscription docs and all that stuff. The TIC is completely different. You need to trust your partners because not only are the members at risk of being a security, but also your managing partners. The manager of each LLC is in control that LLCs. There are three TIC LLCs for us, we need to unanimously agree on everything. Even though the ownership equity pro-rata may not be equal. You need that trust. Your partners have to have the same type of mentality and that is the risk. There are pros and cons to it. Whereas in syndication, you may have a few GPs and all those passes, which we have no control. They put their money in and they sign off their control with that GP.

Why do a Tenant In Common as opposed to what people refer to as a JV deal like partnering on a deal with these same people?

[bctt tweet=”You don’t have to do it all. You need to find people who have complementary skill sets.” username=””]

At the time, we didn’t know what we were going to do. We had this pressure to raise us $1.4 million and when Alisa said she could bring over $600,000 with a 1031 Exchange and doing the TIC, then we said, “Let’s do it.” We call our transactional attorney. He went through all these legalities that we discussed. We went through all these different scenarios and we said, “This could be a good option if we want to build this equity, then 1031 Exchange again into the next deal.” The cool thing about this TIC structure as well, for example, I have three partners in my LLC. There are four of us total in my one TIC LLC. When we exit and say, “We’re going to go buy our own deal in 1031 Exchange.” If one of those guys says, “I don’t want to 1031 the next deal, I want out,” then the other three of us can buy him out of his shares and he gets cashed out and pays capital gains and then we can continue to proceed to do 1031.

The 1031 benefits and deferring the capital gains was our biggest reason for doing it because all of our goals was to have that passive income. Whereas as with multifamily syndication, you’re essentially doing a longer-term flip. That’s what these are. You’re doing a value-add plan and in two to five years, it’s a hot potato because we don’t know where the market is going to go. Once you’ve realized those returns, exit and get rid of it, which is what we’re doing too, which is fine. It’s a good equity multiple but it’s a different strategy.

I appreciate you elaborating on that and also talking about it’s important that all those people, all those partners are on the same page. They’re making decisions as well. They’re on those calls. You want to make sure that there’s somebody you would partner with long-term as well because you are. That entity is going to roll 1031 into something else. You’re going to be with them for probably a good while. Those are some great points there. Zach, what would you say is the number one thing that’s contributed to your success? You’ve done it in a very short amount of time. I know at first, it took those nine months and you were probably wondering, “Is this going to happen? Did I make the right decision?” All of a sudden, you’re picking up some traction. What was the one thing that made this happen for you?

There was a lot of adversity those first nine months and now we’ve been fortunate to roll. It’s been a combination of my faith, my habits and my determination. I read a book, you may have heard of it probably. It’s Miracle Morning Millionaires. I used to stay up late. Once I started doing that, now I wake up at 4:30, 4:35 every day. I go through my routine where I will wake up early, drink a bunch of water, pray, journal, eat and do a quick workout. When I do that, I feel like I have so much more energy and confidence to attack these things, because this is scary stuff.

You’re constantly pushing your comfort zone. I get nervous all the time. I was nervous about doing this podcast. You always have to do these things. It gives you confidence and keeps pushing. For me, I feel like I went through so much adversity. There were so many days where I woke up like, “What am I even doing?” I thought, “Should I go back into healthcare?” I could make a bunch of money. I don’t have to worry about all this stress and ego because people are asking, “What are you doing?” You’re going to have family members and friends who think that you’re an idiot for doing that. I went through all that adversity. The fact that I got through that and got that first deal, now I don’t want to stop. I want to relentlessly attack because I know what the flip side looks like. Every time we get a deal, I feel so fortunate. You’re going to need it and keep rolling with it.

Tell me the name of that book. Was it Miracle Morning Millionaires?

RES 275 | Successful Syndicator
Miracle Morning Millionaires: What the Wealthy Do Before 8AM That Will Make You Rich

Yeah, it’s by Hal Elrod.

I was wondering if it was that book Miracle Morning.

I think the Millionaires one is the second edition. It’s the same thing. You could read Miracle Morning.

I appreciate you elaborating on your faith, your habits and your determination. What were a couple of big habit changes that have helped you besides getting in bed early and getting up early?

I’ve been eating right. Sleep has been a huge thing and scheduling out what you’re going to do too. If you can schedule stuff out the night before or during the weekend and when you don’t have a deal and you’re like, “What am I going to be doing?” You need to make goals for the week. Underwrite three or five deals, two or a few deals. You need to get out there and get in front of it. It’s funny, this portfolio deal was a perfect example. We set up a tour with a broker. It was a 250-unit deal. I’ve never met this broker. I knew he was a top broker and we had just gotten the 36 units so I want to meet him. We got a little bit of confidence when you get the first deal so we start cranking it. We get out there and this is a ghetto area of Phoenix. When we get there, I’m like, “There’s no way we’re buying this deal.” We take all the pictures and make it seem like we’re interested. In the end, I was like, “We’re not too interested in this. Do you have anything else?” He’s like, “We have a portfolio of a couple of deals that we brought out.” I had no idea about it. I didn’t get the email or anything.

We drove right over to see that. My partner, Robert, and I walked the properties and he wasn’t even there. We underwrite it and everything and sure enough, it works. It’s like finding a needle in a haystack across the country. That’s why it’s so hard and you face so much adversity doing this multifamily, especially in Phoenix because the cap rates are so compressed. It’s very expensive here. This deal worked. We put an offer, we got in the best and final and we won the deal. It’s little things like that. We would have never known about the deal if we didn’t set up a tour with the broker for a deal that we didn’t want anyway. You never know when these opportunities would come.

[bctt tweet=”When you go through adversity and you’ve been successful, you realize what’s important is people because money doesn’t make you happy.” username=””]

What’s been the hardest part for you through this syndication journey?

The hardest part is the mind shift. You can listen to a lot of podcasts and people will say, “Syndication is so great. You use other people’s money and it’s super easy.” It’s not because you’re not making any money the whole time. You do need to front a lot of this money. You have to have the mindset of I’m investing in myself and my career because this is several thousands of dollars. When you’re putting up hard money, that’s a ton of money. For us, we’re looking at $50,000 to $100,000 each of our own money that we’ve busted our butts to save up. You’re looking at SEC attorney fees and lender fees. Before, I had tons of money stacked up in my checking account and now it’s constantly gone. That’s all tied up in deals. Whenever I had money, I’m giving it to lender application fees or whatever but it’s exciting because that’s what I knew I wanted. The toughest thing is you’re shifting your mindset of how you think about money and where you’re going.

What’s a way that you’ve improved your business that we can apply to ours?

Initially, I was trying to learn every component of it and trying to do it all. It’s so overwhelming. I got an MBA. I understand the financials and all the accounting and economics, but I hate doing that. I hate sitting in front of spreadsheets. It’s not my passion. I wasn’t as productive because I didn’t want to underwrite deals. What I did is I found complementary partners through this journey. I have one partner and he’s a CPA and a corporate auditor. He loves numbers but he doesn’t like talking to people as much. I like talking to people and getting out there. We’re the perfect complement.

The biggest thing was you don’t have to do it all. You need to find people who have complementary skill sets. I had a good friend who I’ve met at a conference. For a month, we had weekly phone calls. We’ve wanted to work together and we quickly realized we had the same skill set. We are both the acquisition money-raiser guy. We both said, “It doesn’t make sense. Even though we’re good friends, we get along, we shouldn’t partner because we’re both missing the piece that we need.” That’s the biggest thing. Find the pieces that you don’t need and also identify what value you bring to a team for acquiring these deals.

What’s your best advice for caring for investors?

RES 275 | Successful Syndicator
Successful Syndicator: To protect yourself legally, you need to always be transparent.

 

Be transparent with them and be honest with them and they will be okay. For example, this portfolio deal, we got it under contract April 9th, and we should have closed June 10th. We had all the money and everything was good. The seller is trying to 1031 Exchange both of these deals into one big deal. He had two 30-day extensions built into the contract. We thought he would use one of them but not two. We told the investors we’re probably going to go out to July 10th. They’re already like, “My money is going to be sitting in operating account for 90 days, not collecting any interest or anything.” He exercises the other 30-day extension. This took us out to August. I knew there were going to be investors who are frustrated because they’ve got 50 cases sitting in an account all this time. I immediately started calling all them up and say, “I’m so sorry. He exercised the extension. There’s nothing we can do.” Some of them are frustrated but they appreciate that you’d tell them quickly so that they have the expectations. Be honest because stuff is going to go wrong. To protect yourself legally, you need to always be transparent. It’s the relationship component too. The faster you can update them, the better.

Zach, tell the audience how you like to give back.

Grace and I are both Christian. We believe in Christ our Lord and Savior. We go to Scottsdale Bible Church here and we volunteered there. We’re going to be doing a mission later this year. It’s going to be our first mission. We’ve felt fortunate to have all this success after getting it going. We’re going to start doing more stuff. We go to church every Sunday but we know we need to give back to the community. We get some volunteering at a homeless shelter, which opened up our eyes too. That’s the big thing for us is when you’re successful, give it back to the community. It sounds cliché but when you go through the adversity and you’ve been successful, I felt like I had success at an early age, you realized what’s important is people because money doesn’t make you happy.

How can the audience get in touch with you and learn more about your business?

You can text me or call me. I’m very accessible and my cell phone is (602) 859-5458. Shoot me an email at Zach@ZHMultifamily.com.

Zach, I appreciate you being on the show. I’ve enjoyed learning your story, quitting your job and making it happen. We’re going through that. It’s awesome. I know the audience can relate to that. I appreciate the audience being with us. I hope you will leave us a rating review and share the show. Go to Life Bridge Capital and connect with me. I’d be happy to help you in any way I can. We will schedule a call. Join the Facebook group so we can all learn from experts like Zach. We will talk to each of you soon.

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About Zach Haptonstall

RES 275 | Successful SyndicatorZach Haptonstall is a Multifamily Sponsor and Syndicator in Phoenix, Arizona. 

He is a Commercial Real Estate Agent in Arizona, specializing in Commercial Medical space in real estate transactions. He is a former live television news anchor and sports reporter for Arizona PBS and Fox Sports Network Arizona. 

From 2013-2018, Mr. Haptonstall worked as Director of Business Development and Public Relations for Sage Hospice and Palliative Care in Scottsdale, Arizona. He became a Partner in Sage Palliative Care in 2015. During this time, he managed a team of marketers and clinicians, analyzed financial projections and market trends, coordinated partnerships with various physicians and healthcare organizations, and personally generated several millions of dollars in sales. Zach and his partners sold Sage Palliative Care in 2018. 

He graduated Summa Cum Laude with a Bachelor’s in Journalism and Mass Communication from the Walter Cronkite School of Journalism at Arizona State University. He holds a Master of Business Administration, MBA from the Colangelo College of Business at Grand Canyon University.

 

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